SHL
Modernizing enterprise talent assessment through AI and workflow automation
The Challenge
SHL has long led the way in combining psychometrics and AI to help global enterprises identify top talent. But as client expectations grew and internal processes became more complex, SHL needed a way to streamline its technology and improve the customer experience across the sales and service lifecycle.
The Solution
We partnered with SHL's scientific and product teams to modernize legacy tools and introduce new capabilities. This included rethinking workflows, reducing manual handoffs, and building AI-driven systems that support both operational teams and client-facing users. The result was a more efficient, integrated platform that maintained SHL's scientific rigor while improving usability and scale.
www.shl.com
The Outcome
SHL replaced outdated systems with a more flexible and automated foundation. The updates improved internal efficiency, supported faster client onboarding, and laid the groundwork for continued innovation in talent assessment.
